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Terms & Conditions

Welcome to matcha.lab, please take some time to read the following conditions applicable to the use and enjoyment of products and services provided on the site. The following terms and conditions, along with site policies such as the Privacy Policy and other customer service policies, govern the use of matcha.lab and constitute the entire agreement between the contracting parties. By browsing the site or placing an order, you agree to be bound by the conditions listed below as amended from time to time. If there is any uncertainty with the terms and conditions above, please contact matcha.lab before the completion of any purchase.

Applicable law and jurisdiction

Matcha.lab ( is created and controlled in Victoria, Australia. All purchases are subject to the laws of the Commonwealth of Australia, and where applicable the state of Victoria. By using this site you submit to the jurisdiction of the courts of Victoria and Australia and agree that any legal action will only be commenced in these forums.

Capacity to contract

Orders can only be placed with matcha.lab by persons with capacity to contract, who are over the age of either 18 or 21 as legislated in your state of residence.

Review of terms

These terms and conditions are subject to change from time to time without notice. Past terms and conditions can be accessed on request by written notice to matcha.lab. Contact details can be found here. Each order or transaction will be governed by the terms and conditions in force upon the date of that transaction.


All content on this site, including text, icons, graphics, etc are the property of matcha.lab or its suppliers and are protected by Australian and International Copyright law. No part or portion of this site may be copied, sold or used in any manner for any commercial purpose without written consent.


matcha.lab, unmatchable, the matcha.lab logo, and the matcha.lab mascot are trademarks or registered trademarks of Matcha Lab Pty Ltd and are protected by Australian and International Trademark laws. No part or portion of these trademarks may be copied, sold, or used in any manner for any commercial purpose without written consent.

Confirmation of order

All orders placed are an offer of purchase and are subject to acceptance by matcha.lab. If an order is not accepted a full refund will occur at the earliest possible convenience. Matcha.lab reserves the right to refuse an offer for any reason.


Matcha.lab is under no obligation to ship any goods ordered until payment for those goods has been received. In the event of the requested goods being unavailable matcha.lab may cancel the transaction and effect a full refund. All prices listed are inclusive of any Australian Goods and Services Tax applicable.


Throughout the use of the site users may be invited to review certain products. If you do submit such reviews, you give matcha.lab permission to use, reproduce, modify and publish them in a royalty-free, irrevocable manner. You also permit matcha.lab to publish your first name and State or Town. Such reviews posted, in no way represent the views or opinions of matcha.lab or its owners, shareholders, employees or others, but are the sole product of its creator.

Purpose of goods

Upon purchase of goods, the buyer agrees to use the products only for their intended purpose. Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use. Questions as to use can be directed to matcha.lab via their contact details.

Advice and information

The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. While we make every effort to ensure that the information contained within this website is correct, we take no responsibility for any loss or damage arising from its use.

Links to other sites

Matcha.lab maintains links to other web sites but makes no representations as to the accuracy of the material therein, and is not responsible for the content and conduct of these sites.

Conclusion of transaction

The agreement for sale is concluded only when goods are handled over to the designated carrier.